In a previous article, we spoke about the importance of recruiting the right people for the right role. Having done that, as your business grows we believe it is also important to work towards developing a high performing team. This ensures that, as a cohesive unit, all your team members are commited to achieving the goals of your business, sharing a strong sense of purpose and a common set of values.
By knowing the characteristics/behaviours of high performing teams, you the business owner ,will be able to identify gaps where the team may need guidance and further support.
Eunice Parisi-Carew, Co-Founder of the Ken Blanchard Companies addresses a simple and powerful acronym in her article (7 Characteristics of a High Performing Team) which is easy to remember, PERFORM. Please refer below for an overview of this brilliant article.
P = Purpose and Values
A highly effective team shares a strong sense of purpose and a common set of values. The team is clear about what their work is and why it is important. This purpose focuses energy, interdependence and performance of the team.
E = Empowerment
The team has access to relevant information and resources. The decision-making practices, scope of authority and the accountability strategies are clear for the team.
R = Relationships and Communication
The team feel like they can take certain risks, share their thoughts and feelings without fear. Listening is considered just as important as speaking. Differences are valued and if this results in conflict, the team members are skilled to deal with it, maintaining human dignity. Trust and mutual respect are thus high and the team care and depend on each other.
F = Flexibility
The team has the ability to adapt to changing conditions and demands. Team development and leadership is shared. Strengths are identified and fully utilized.
O = Optimal Productivity
The team is committed to producing significant results with a high commitment to standards and quality. They hold one another accountable and take pride in team accomplishment.
R = Recognition & Appreciation
Recognition and appreciation is the responsibility of all team members and their leader. The business recognises and values the team contribution and accomplishments/milestones are recognised and celebrated.
M = Morale
Morale is the sense of pride and satisfaction that comes from belonging to the team and accomplishing the set goals. The team members are confident and optimistic about the future.
The full article addressed above can be viewed online on the LeadChangeGroup webpage.
This truly takes commitment, a willingness to listen and learn, transparency and a readiness to change for the ultimate needs and development of the team. There are so many wonderful tools, assessments and articles available to support your team in becoming a high performing one!
The Finrock team
The Finrock Capital team is a high peforming team, with our loyal customer base a testament to this. We are committed to the development of our team in order to best support your business. As an invoice factoring business we not only assist our customers to maintain a cash flow that enables them to continue to grow, but we offer additional services that free up their teams to get on with building their business.
We do this by utilising this great team to handle all the important aspects of your business’s financial requirements like confirming invoices, sending statements and following up on payments
It takes diverse skills and a purpose-driven customer focus for us to successfully do this. Contact us today and you will find that we walk our talk when it comes to creating a high performing team!
